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Adding Specifications to Catalog Items (Juniper)

The Specifications section allows you to add detailed information about Catalog items. Providing this information for homeowners will save you time and improve the homeowner experience, as it enables them to resolve common complaints and non-warranty items on their own.

Step 1: Access the Catalog

  • Go to Menu → Catalog
  • Open a specific item by clicking on the name of the item; you cannot add specifications through the edit button (pencil icon)

Step 2: Add Specifications

  • Click Add Specification button - either at the top right of bottom left of your screen
    Add Specification
  • Add a Title & Description (both fields are required)
  • Format the text as needed
  • Click Save Specification at the top right

Summary of Key Steps:

  1. Go to the Catalog to open a specific item
  2. Open the item and add specifications using the Add Specification button
  3. Click Save Specification

By following these steps, you will be able to provide homeowners with more detailed information for all of the items within their home, allowing homeowners to contact suppliers directly and troubleshoot minor repairs on their own.

Questions? Email us at juniper-support@spark.re and we’ll be happy to help!