Contacts

Contact Management

• Creating a New Contact
• Contact List
• Contact Profile
• Opting a contact in or out of calls and emails
• Follow-Up Schedules
• Contact Overview
• How to Remove a Follow Up Schedule
• Advanced Contact Search
• Importing Contacts
• How to Export Contacts from Spark

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Interactions

• Contact Interactions
• Making a Call from the Contact Profile
• Sending Text Messages from a Contact Profile

Groups

• Contact Groups
• Custom Groups
• Smart Groups