Commission Structure Settings

Commission structures allow your team to save commonly used commissions, reducing entry errors and increasing efficiency when creating a new contract.

To find the project’s commission structure settings, navigate to Settings → Conveyancing and choose either the External Commissions or Internal Commissions tab. The two tabs have the same functionality and the information below pertains to both unless otherwise noted.

Creating a New Commission Structure

To create a new commission structure, navigate to the appropriate commission tab and click + Commission Structure. 

Name the commission structure and, optionally, add a description and toggle the Auto Include switch to green to automatically include this commission structure on new contracts. Click Save Commission Structure.

Next, define the parameters and conditions of the commission structure by clicking the + Commission button.

Begin by naming the commission, adding a description and, if the commission should be divided between all agents on a contract, toggling the Splittable switch on to green.

Next, define any conditions that are applicable to the structure. For example, if it is a bonus commission that applies only to 1 bedroom homes, select Bedrooms from the first drop down, is from the second, and enter 1 in the last field.

Each commission can have multiple conditions. For example, if the commission applies to one bedroom homes that are at least 650 sq.ft, click + New Condition and fill in Inventory area, greater than or equal to, and 650. 

It is very important to select the correct or/and operator. In the example above, select and so that in order to meet the condition, a unit must fulfill both criteria. That is, it must have one bedroom and have an area of 650 sq.ft or greater.

If the or operator was selected instead, a unit fulfilling one criteria or the other would meet the condition. Using the example above but selecting or instead, units with one bedroom or units with an area of 650 sq.ft. or greater (regardless of bedroom count) would meet the condition.

Next, define the payment amount. There are a number of combinations possible for the payment amount:

• A fixed amount
• A percentage of a predetermined amount, such as the purchase price
• Multiple fixed or percentage amounts
• A combination of fixed and percentage amounts

To enter a fixed amount, click the Fixed Amount button and enter the appropriate number. To enter a percentage amount, click Percentage Amount and enter the percentage amount in the first field then choose the appropriate qualifiers from the two drop down lists. Building upon the previous example, below are some examples of how fixed amounts and percentage amounts could be applied to a commission:

 

Next, define the payment terms. Each commission can have any combination of percentage or fixed payment terms. As with the payment amounts, click  + Percentage Term or + Fixed Term to add a new term. Here are some examples using a commission of $5,000:

 

 

If your project has set tax structures and if taxes should be added to commissions in your jurisdiction, choose the appropriate tax structure.

Once all necessary information has been entered, click Save Commission.

You can add multiple commissions to a commission structure. For example, a structure could contain a base commission of 2% of the first $100,000 of the purchase price and 1% on the balance as well as a fixed-amount bonus that is dependent on the bedroom count ($5,000 for 1 bedroom, $7,500 for 2 bedroom, $10,000 for 3 bedroom). Additionally, the base commission is payable 75% 90 days after the Firm Date and 25% on the Completion Date. The bonus is payable entirely on the Completion Date. The commission structure could be constructed as follows:

 

 

This commission structure would apply the base commission structure to all contracts it was added to and the appropriate bonus based on bedroom count, streamlining the process for your team and ensuring the correct bonus is applied to each contract.

Editing a Commission Structure

To edit an existing commission structure, click the Edit button to the right of the structure. 

This will allow you to edit the commission structure name and description and toggle the Auto Include option on or off.

When the desired edits are made, click Save Commission Structure.

To edit an existing commission component within a structure, click the Pencil icon to the right of the commission. 

This will allow you to edit the commission name and description, toggle the Splittable option on or off and edit the conditions, payment amounts, payment terms and tax structures.

When the desired edits are complete, click Save Commission.

Deleting a Commission Structure

If you need to delete a commission structure, click the Edit button to the right of the structure and scroll to the bottom of the modal then click Delete. This action cannot be undone, so be certain you wish to delete the deposit structure.

If you only need to delete a particular commission within a commission structure, click on the commission name and then click Delete Commission. As with the commission structure, this action cannot be undone, so be certain you wish to delete the commission.

Note: Deleting a Commission Structure or a Commission will not remove it from existing contracts.

Internal Commissions - Marketing Fee

In addition to creating a commission structure for internal commissions, it is possible to allocate a percentage of inventory prices for internal commissions by setting a marketing fee. To do so, navigate to Settings → Conveyancing and select the Internal Commissions tab. Click Adjust Marketing Fee and enter the percentage and the price the percentage should be based on then click Apply.

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