How to Activate Your Account (Juniper)

The account activation process for Juniper ensures a seamless setup for new users.

Step-by-Step Instructions:

Step 1: Check Your Email Invitation

  • Look for an email inviting you to create an account with Juniper.
  • If the email is not in your inbox, check your junk or spam folder.
  • Note: The activation link expires after 3 weeks. Administrators can resend it if needed.


Step 2: Troubleshoot Activation Email Issues

  • If you cannot view the activation email:
    • Contact your developer’s representative for assistance.
    • Clear your browser cache and cookies, as this often resolves the issue.
    • Use the following guides to clear your cache:
    • Alternatively, try using an incognito window in your browser.

Step 3: Activate Your Account

  • Once you successfully access the email, follow the instructions to complete your account setup.
  • Ensure all necessary information is entered correctly to finalize the activation process.

Summary of Key Steps:

  • Step 1: Check your email inbox and junk folder for the account activation email.
  • Step 2: Troubleshoot any issues by contacting your developer’s representative, clearing your cache, or using an incognito window.
  • Step 3: Follow the email instructions to activate your account.

Conclusion:

By following these steps, you will successfully activate your Juniper account and gain access to its features. This ensures a smooth onboarding experience, allowing you to use the platform efficiently. If you encounter any issues or need further assistance, please reach out to our support team.


Questions? Email us at support@hellojuniper.co and we’ll be happy to help!