Setting Up Your Account
Confirm your account and create your password in a few quick steps.
1. Find your confirmation email
- Look for an email from Spark (support@spark.re) with the subject “Confirmation instructions.”
- Can’t see it? Check your Spam or Junk folder and mark the message as Not spam.
2. Confirm your account
- Open the email and click Confirm my account.
- The link opens a secure page where you’ll set your password.
3. Set your password and time zone
- Enter a password with at least 12 characters In the New password field.
- Re‑type the same password in the Confirm password field.
- Choose your time zone from the drop‑down list.
Here are some password best practices to help you create a strong, secure password:
-
Go long — 12 characters minimum
A longer password (or passphrase) is far harder to crack than a short, complex one. -
Use a passphrase
Four or five random words (e.g. MapleSyrupBicycleAurora) are easier to remember and tougher to guess than "P@ssw0rd!". -
Include variety
Mix upper- and lowercase letters, numbers, and symbols. -
Keep it unique
Never reuse a password across different accounts. One breach shouldn’t unlock everything. -
Avoid personal details
Skip the name of the project you're working on, birthdays, pet names, or anything someone could find on social media. -
Store it safely
Use a reputable password manager instead of sticky notes or spreadsheets.
4. Sign in to Spark
- Click the Confirm Account button.
- You’re now signed in. Next time, log in with your email and new password at app.spark.re.
Questions? Email us at support@spark.re and we'll be happy to help!